Terms & Conditions
We have simplified the most important points of our Terms & Conditions below. This allows you to understand our policies clearly without complex legal language.
Key Terms Summary
- You can return your order within 100 days of purchase using our online return process.
- Packages may be opened for inspection. Returns must be sent back in original packaging and condition.
- Refund processing begins immediately upon receipt of your return. Funds typically appear in your account within 5 working days.
- All terms comply with UK legal requirements for online retail businesses.
- Orders placed before 9pm on working days are processed and dispatched the same day.
- All orders ship via letterbox delivery — no need to be home for delivery.
Right to Cancel
You have the right to cancel this contract within 100 days without giving any reason. The cancellation period will expire after 100 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us:
40 South Way, 1375 Ferrum
HA9 0SR, London, United Kingdom
Email: service@smartwatch-straps.co.uk
Phone: +44 203 053 1572
You may use our standardized cancellation form, though this is not mandatory. To meet the cancellation deadline, you need only send your cancellation notice before the 100-day period expires.
Legal Compliance
These terms constitute a legally binding agreement between you and Smartwatch-Straps.co.uk. They are governed by UK law and comply with all applicable consumer protection regulations.
This summary is provided for convenience. Complete terms and conditions, including detailed warranty information, liability provisions, and dispute resolution procedures, are available upon request and form part of your purchase agreement.