Privacy Policy
BWJ E-Commerce B.V.
https://www.smartwatch-straps.co.uk
We care deeply about your privacy and only process data necessary for our services. Your information is handled carefully and never shared for commercial purposes with third parties.
About Our Privacy Policy
This privacy policy applies to the use of our website and services provided by BWJ E-Commerce B.V. The effective date for these terms is 27/07/2022, with any new version superseding all previous versions.
This policy describes which data we collect about you, what this data is used for, and with whom it may be shared under specific circumstances.
About Data Processing
Below you can read how we process your data, where we store it, which security techniques we use, and who can access this data.
Online Store Software
Our webshop is developed with software from Lightspeed. Personal data you provide is shared with Lightspeed to enable technical support. They never use your data for other purposes and process it confidentially with appropriate technical and organizational measures.
Email and Mailing Lists
We send newsletters and transactional emails using Copernica. All confirmation emails from our website are sent through Copernica's servers. They never use your email address for their own purposes and ensure secure data handling. Copernica uses cookies and internet technologies to track email engagement.
Payment Processors - MultiSafepay
We use MultiSafepay to handle payments in our webshop. They process your name, address, residence details, and payment information such as bank account or credit card numbers. MultiSafepay maintains appropriate technical and organizational security measures.
Shipping and Logistics - Royal Mail
For order deliveries, we use Royal Mail services. We share your name, address, and residence details with Royal Mail, who use this data solely for delivery purposes and maintain appropriate data protection measures.
Billing and Accounting - Muis Software
We use Muis Software for administration and accounting. We share your name, address, residence details, and order information for sales invoice administration. Your data is securely transmitted and stored with necessary technical safeguards.
External Sales Channels
Bol.com: We sell products via Bol.com platform. When you order through them, they share your order and personal data with us for order processing. We handle this data confidentially with appropriate security measures.
Beslist.nl: Similar to Bol.com, we process orders from Beslist.nl platform with the same confidential handling and security measures.
Purpose of Data Processing
General Purpose
We only use your data for our services. Processing is always directly related to the services you request. We do not use your data for targeted marketing.
Automatically Collected Data
Automatically collected website data (such as IP address, web browser, and operating system) is processed to improve our services. This data is not considered personal data.
Legal Cooperation
In some cases, BWJ E-Commerce B.V. may be legally obligated to share your data for government tax or criminal investigations. In such cases, we are compelled to share data but will oppose it within legal possibilities.
Retention Periods
We maintain your customer profile until you indicate you no longer wish to use our services. Under applicable administrative obligations, we retain invoices with your personal data for required periods, but this data is not actively used.
Your Rights
Under applicable Dutch and European legislation, you have certain rights regarding personal data processed by or on behalf of us. We control access to prevent misuse and may ask for identification when you exercise these rights.
To exercise your rights or ask questions about data processing, please contact us:
Smartwatch-Straps.co.uk
40 South Way, 1375 Ferrum
HA9 0SR, London, United Kingdom
Email: service@smartwatch-straps.co.uk
Phone: +44 203 053 1572
Questions or Concerns?
If you have any questions about this privacy policy or how we handle your personal data, please don't hesitate to contact us using the information above.
This privacy policy may be updated periodically. Any changes will be posted on this page with an updated effective date.